Support

Download OMR‑HUB from the App Store and create an account. Currently, the app is available for one community. Once you're signed in, you can start creating workouts, scheduling events, tracking activities, and managing your training schedule.

OMR‑HUB includes workouts (create, save, and follow workouts with exercise libraries), events (schedule sessions with reminders and attendance tracking), activities (track daily activity logs), schedules (circuit sessions and personal training schedules), exercises (comprehensive library with videos and instructions), workout assignments (coaches can assign workouts to clients), programs (structured training plans with week-by-week workouts - coming soon), challenges (timed challenges with customizable goals - coming soon), and credits (for purchasing services).

You can create workouts by selecting exercises from the exercise library, adding sets, reps, and notes. Coaches can create workout templates and assign them to clients. All your completed workouts are saved in your history for easy review.

Events allow you to schedule training sessions with reminders. You can track attendance for events. Schedules include circuit sessions and personal training sessions that coaches can manage. These help organize your training week in one place.

The exercise library contains exercises with video demonstrations, descriptions, muscle group information, equipment needed, and difficulty levels. Coaches can add custom exercises with their own videos and descriptions.

Coaches can assign specific workouts to their clients. When assigned, the workout appears in the client's app. This feature helps coaches personalize training programs for each client.

Currently, OMR‑HUB is available for one community only. In the future, individual users will be able to use the app independently to create their own schedules and workouts without needing to join a coach's community. Stay tuned for updates!

Coach communities are coming soon! Coaches will be able to create separate communities for their clients with full access to manage workouts, events, schedules, programs, challenges, exercise libraries, and workout assignments. Email us to learn more and get notified when this feature launches.

Programs (coming soon) are structured training plans that coaches can create with week-by-week workouts. Clients can follow these programs step-by-step, with workouts assigned for each week of the program. This helps provide a clear training pathway for clients to achieve their goals.

Challenges (coming soon) come in two types: 1) Long-term challenges (e.g., 8-week, 12-week challenges) with customizable goals like daily step counts, macro targets, and workout requirements where each participant can have personalized goals. 2) Community-led challenges are short-term challenges that coaches set for the whole community, such as "do your fastest 1km" or "run your furthest distance" - quick competitions to engage and motivate the community.

Your data syncs automatically when you sign in with the same account. Make sure you're connected to the internet for changes to upload and download. All your workouts, events, activities, and schedules are stored in the cloud.

Close and reopen the app, then check you're on the latest version and your device OS is up to date. If the issue persists, email support with any details you can share, including what you were doing when it crashed.

Go to your profile, scroll down, and tap "Delete account". This action is permanent and cannot be undone. All your data including workouts, events, activities, and schedules will be deleted.

We take security seriously and store data securely. For more details about how we collect, use, and protect your data, see our Privacy Policy. Privacy Policy